Shipping Policy – glorytrading.site

At Glory Import and Export Trading Co., Ltd., we are committed to delivering your orders safely, efficiently, and on time. Below are the details of our shipping policy to help you understand how we handle order fulfillment and delivery.

Shipping Destinations

We currently ship to most countries and regions worldwide. If your location is not listed during checkout or inquiry, please contact us directly for assistance.

Shipping Methods

We offer flexible shipping options to meet different order sizes and delivery timelines:

Express Shipping: Suitable for small orders or urgent shipments. We work with reliable couriers such as DHL, FedEx, UPS, and EMS. Delivery usually takes 5-10 business days.
Air Freight: Ideal for medium-sized orders requiring faster delivery than sea freight. Transit time is typically 7-15 business days, depending on the destination.
Sea Freight: Recommended for bulk orders. This is the most cost-effective option, with transit times ranging from 15-45 days, depending on the port and country.

Order Processing Time

In-stock items: Processed and shipped within 3-5 business days after payment confirmation.
Customized orders: Processing and production usually take 15-30 days, depending on order complexity.
Public holidays: Orders placed during holidays will be processed after the holiday period ends.

Shipping Costs

Shipping costs depend on the destination, shipping method, and order weight/volume.
For large or bulk orders, we will calculate the most cost-effective shipping option and inform you before finalizing the order.
Customers are responsible for any import duties, taxes, or customs clearance fees in their destination country.

Order Tracking

Once your order has been shipped, we will provide you with a tracking number and tracking link so you can monitor your shipment in real time.

Shipping Delays

While we strive to ensure timely delivery, unforeseen circumstances such as customs inspections, natural disasters, or logistics disruptions may occasionally cause delays. In such cases, we will keep you informed and work actively to resolve the situation.

Damaged or Lost Shipments

We carefully inspect and securely pack all orders before shipping to ensure they arrive in perfect condition.
If your shipment arrives damaged or is lost during transit, please contact us immediately within 48 hours of receiving your order. We will assist you with claims and solutions.