At Glory Import and Export Trading Co., Ltd., we believe that a professional, passionate, and highly skilled team is the cornerstone of excellent service and customer satisfaction.

Who We Are

Our team consists of experienced professionals with deep knowledge of international trade, product sourcing, quality control, and global logistics. We are not only product experts but also skilled problem solvers, working closely with clients to meet their diverse needs.

Our Values

✅ Customer First: Your satisfaction is our top priority. We listen carefully to your needs and respond quickly to your requests.
✅ Integrity and Honesty: We believe in transparency, fair pricing, and open communication throughout the entire process.
✅ Continuous Improvement: We constantly enhance our products, services, and internal processes to stay ahead in a competitive global market.
✅ Teamwork: Collaboration within our team and with clients ensures efficient problem-solving and smooth project execution.

What Makes Us Different

⭐ Multilingual communication support (English and Chinese).
⭐ Deep understanding of global fashion trends, including bags, clothing, and shoes.
⭐ Extensive supplier network for both standard and customized orders.
⭐ End-to-end supply chain management, from product selection to delivery.
⭐ Flexible services tailored to both wholesale and small-batch clients.

Meet Our Team Leaders

🔹 Founder & CEO: With over 10 years of experience in international trade and product sourcing, our CEO leads the company with vision and innovation.
🔹 Product Manager: Responsible for keeping our product portfolio fresh, fashionable, and competitive.
🔹 Customer Service Team: Always ready to assist you, providing professional advice and fast responses to your inquiries.
🔹 Quality Control Team: Ensuring every product meets your quality expectations before leaving our warehouse.

At Glory Import and Export Trading Co., Ltd., we are not just a supplier — we are your reliable business partner.

📋 Service Policy

Glory Import and Export Trading Co., Ltd. is dedicated to providing professional, reliable, and customer-centered service for every order, regardless of size or value. Below are our service commitments:

1️⃣ Pre-sale Consultation

Before placing an order, we provide:

  • Detailed product specifications, materials, and pricing.
  • Professional customization advice (logos, designs, packaging).
  • Flexible MOQ (Minimum Order Quantity) for different customer needs.
  • Accurate shipping cost estimates for your location and preferred delivery method.

2️⃣ Order Processing

  • Clear order confirmation within 24 hours after receiving your inquiry.
  • Full communication on production timeline and quality standards.
  • Open updates on order progress, including photos or videos from the factory.

3️⃣ Quality Assurance

  • 100% product inspection before shipment to ensure quality consistency.
  • For customized products, we provide pre-production samples for approval.
  • Strict compliance with your design requirements and packaging preferences.

4️⃣ After-sales Service

  • Once products arrive, we follow up to ensure everything meets your expectations.
  • If any defects or product issues occur, we promise to:
    ✔️ Respond within 24 hours.
    ✔️ Provide reasonable solutions (replacement, refund, or discount) depending on the situation.
  • Assistance with customs clearance or import procedures, if needed.

5️⃣ Long-term Cooperation

  • For repeat customers, we offer:
    ✔️ Loyalty discounts for bulk or frequent orders.
    ✔️ Priority production scheduling during peak seasons.
    ✔️ Periodic sharing of new product trends and industry updates.