Frequently Asked Questions (FAQ)

Welcome to the Glory Import and Export Trading Co., Ltd. FAQ page. Here you will find answers to the most common questions about our products, services, and order process. If you need further assistance, please feel free to contact us directly.

What products do you offer?

We specialize in exporting bags, clothing, and shoes. Our products cover a wide range of styles, suitable for various markets and customer needs.

Do you provide customized products?

Yes, we offer OEM and ODM services. You can customize product designs, sizes, colors, logos, and packaging according to your requirements.

How can I place an order?

You can contact us directly via email or phone to discuss your order. Once all product details, quantities, and prices are confirmed, we will prepare a proforma invoice and guide you through the payment and production process.

What are your payment terms?

We accept T/T (bank transfer) and other flexible payment methods depending on your order size and cooperation history. For new customers, a deposit is usually required before production, with the balance paid before shipment.

Do you offer samples?

Yes, we can provide samples for quality inspection. Sample fees may apply, and they can be refunded once the bulk order is placed.

What shipping methods do you offer?

We offer flexible shipping options including:

  • Express (DHL, FedEx, UPS) for small orders or urgent deliveries
  • Air freight for medium-sized orders
  • Sea freight for bulk orders

We will recommend the best option based on your needs and budget.

Can I visit your company or factory?

Of course! We warmly welcome you to visit our office and partner factories in Jiangsu Province. Please contact us in advance to arrange your visit.

What quality assurance do you provide?

We have a strict quality control system in place, from material selection to final inspection before shipment. Our goal is to ensure every product meets your expectations.

How can I contact you for further questions?

You can reach us at:

Our team is always ready to assist you!