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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products do you offer?

We specialize in exporting bags, clothing, and shoes. Our products cover a wide range of styles, suitable for various markets and customer needs.

Do you provide customized products?

Yes, we offer OEM and ODM services. You can customize product designs, sizes, colors, logos, and packaging according to your requirements.

How can I place an order?

You can contact us directly via email or phone to discuss your order. Once all product details, quantities, and prices are confirmed, we will prepare a proforma invoice and guide you through the payment and production process.

What is your delivery time?

For in-stock products, delivery can be arranged within 3-5 days after payment confirmation. For custom orders, production time usually takes 15-30 days, depending on order complexity and quantity.

Do you offer samples?

Yes, we can provide samples for quality inspection. Sample fees may apply, and they can be refunded once the bulk order is placed.

What shipping methods do you offer?

We offer flexible shipping options including:

  • Express (DHL, FedEx, UPS) for small orders or urgent deliveries
  • Air freight for medium-sized orders
  • Sea freight for bulk orders

We will recommend the best option based on your needs and budget.

INFORMATION ABOUT US

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